Our primary website coolhead.fi doesn’t gather information we would have at least direct access to except if you contact us via our contact form. Our contact form asks for name and email address so that we are able to reply your enquiry.
Our web shop store.coolhead.fi asks for email address and phone number. This is because we want to be able to contact you in case something goes wrong with your order.
In case you order a CoolHeaders membership the email and phone number are used to contact you about your membership details and to send a welcome email.
The store also asks for your address. iZettle / Selz uses it to keep your payment secure. If you order a CoolHeaders package we ask for your permission to send your membership card to your address.
We will not contact you by email or phone for marketing purposes. We will not mail you anything without your permission.
The CoolHeaders contact register will be kept indefinitely but we ask a separate permission for these when joining. We don’t ourselves save contacts for any other orders, iZettle / Selz does.
CoolHead does not share your information with anyone else than iZettle / Selz.
CoolHead does not move your information outside EU.
Please let us know if you would like us to delete your information or know more about our policies.